1. Introduction

At BDS Enterprises, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping of our products.

2. Processing Time

  • Order Processing: Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Order Confirmation: You will receive a confirmation email once your order is placed. If you haven’t received it within 24 hours, please contact us at support@bds-enterprises.in.

3. Shipping Methods and Delivery Times

We offer various shipping methods to meet your needs:

a. Standard Shipping

  • Delivery Time: 5-7 business days
  • Availability: Across India
  • Cost: Free for orders above ₹1,000; otherwise, ₹50 per order.

b. Express Shipping

  • Delivery Time: 2-3 business days
  • Availability: Major cities in India
  • Cost: ₹200 per order

c. International Shipping

  • Delivery Time: 7-15 business days
  • Availability: Selected countries
  • Cost: Calculated at checkout based on destination and weight

4. Shipping Costs

Shipping costs are calculated based on the delivery method, destination, and weight of your order. The total shipping cost will be displayed at checkout before you complete your purchase.

5. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package.

6. Shipping Restrictions

  • Regions: We currently ship to addresses within India and select international locations. We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted regions.
  • Prohibited Items: Certain products may be restricted or prohibited from shipping to specific locations. Please contact us if you have any questions about shipping restrictions.

7. Damaged or Lost Shipments

  • Damaged Packages: If your package arrives damaged, please contact us immediately at support@bds-enterprises.in with your order number and photos of the damage.
  • Lost Packages: In the rare event that your package is lost, we will work with the shipping carrier to locate it. If it cannot be found, we will issue a replacement or refund.

8. Address Accuracy

Please ensure that your shipping address is correct and complete. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.

9. Customs and Import Duties

For international shipments, customers are responsible for any customs fees, import duties, taxes, or other charges that may apply upon arrival in the destination country. BDS Enterprises is not responsible for these additional costs.

10. Changes to This Shipping Policy

We may update our Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.